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Further Questions

How often should a softshell jacket be washed?

Generally speaking, a softshell should be washed frequently. This is especially the case with softshell jackets featuring a membrane like our Stormlock softshell. If your softshell is subject to intensive use, you may find that the membrane becomes clogged up over time by such things as:

  • sweat
  • suntan lotion
  • make-up.

Ultimately, how often you wear your softshell dictates how often you should wash it. If you wear it on longer trips or excursions, it is a wise to wash it on a regular basis. As a rule of thumb: if the cuffs on the sleeves or the collar appear soiled, then it is time to put the item into the washing machine. If, on the other hand, it is only a matter of a few spots or splashes – then leave it for a couple more rounds in the countryside.

Should I use a fabric softener with a softshell – yes or no?

The answer is a definite no – avoid fabric softener at all costs. How come? Fabric softener penetrates the material’s pores and clogs them up and forms a thin film on the surface, meaning that your jacket loses its breathability.

Instructions: how to wash a softshell jacket

In essence, liquid detergents are more suitable than powder, as the latter can clog up the membrane. It is best to choose a detergent for delicates or one that is geared towards outdoor functional clothing, including certified products as care products for your softshell.

How to wash a softshell correctly:

  • Please read the instructions on the care label.
  • Pretreat any major soiled areas or greasy cuffs and collars. Use a soft sponge, warm water and a delicate detergent, and rub on the soiled areas. Let the detergent work for a while and then rinse thoroughly.
  • Fasten all zips and Velcro fastenings
  • Put the softshell into the washing machine.
  • Select the correct temperature – 30 or 40 degrees (see care label) and the programme for delicates, wool or hand-wash.
  • Fill the washing machine to no more than two-thirds of maximum capacity, in order to ensure that the garment is rinsed thoroughly.
  • Spin the jacket at less than 800 revs per minute.

How to let your softshell jacket dry after washing

It is best to let the softshell dry naturally in the fresh air. Our tips:

  • Either hang the softshell on a washing line or dry it flat.
  • Do not put the softshell out to dry in direct sunlight or intense heat.
  • Only use a tumble dryer (at a low temperature and gentle cycle) if stated on the manufacturer’s care label.

Waterproofing a softshell jacket correctly

You are out in a downpour and the rain simply beads up and rolls off your jacket – great, that means that the jacket is in perfect condition. If this repellent effect wanes, then it is time to reproof your softshell. Sprays with an optimal composition or appropriate waterproofing products are recommended.
Top-quality clothing that is well looked after is not only more comfortable to wear on your outdoor adventure, it is also safer, and ... you’ll have more fun. Take a look at our tips on how to care for functional clothing.

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Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

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